Class 2: How we deliver our functions and services
PrintInformation about our work, our strategy and policies for delivering services and information for our service users.
How to use our services:
- List of services provided
- How to report a repair
- Right to Repair information
- How to apply for a house
- How to get information about tenancy support
- How to make a complaint
- How to speak to a housing officer
- How we consult with tenants and other customers to inform and improve service delivery and develop new services
Policies and procedures:
We have a range of policies that guide how we provide services and make decisions, view them here.