Support for veterans

Get tailored financial advice and support for veterans and Forces families.

Supporting veterans and forces families

Our Affordability Officer, Cath Stone, brings not only years of experience supporting customers, but also a personal understanding of military life.

Cath joined the Women’s Royal Naval Service in November 1988, serving across the UK and overseas, including the United States, Belgium and Gibraltar. Her lived experience shapes the tailored support we provide to veterans and their families.

Cath’s military background

Cath describes her time in the Royal Navy as one of the most rewarding periods of her life — full of memorable experiences and friendships that have lasted for decades.

This background gives Cath a deep understanding of the unique challenges that veterans and Forces families can face when transitioning to civilian life.

Specialist support for veterans

Because of her experience, Cath can identify and access specialist funding, benefits and support that are specifically available to veterans.

She helps customers navigate systems that can often feel complex or overwhelming. Her combination of empathy, understanding and practical expertise ensures the support provided is both personal and effective.

Real financial impact

Between April and December 2025, Cath helped tenants — including veterans — to access an incredible £517,027.22 in financial support.

This support included:

Help with benefits
Grants
Budgeting support
Other forms of financial assistance

If you’re struggling with household costs, or would like advice on what support you may be entitled to, we’re here to help.

Contact Cath for confidential support

Local support for veterans and forces families

If you’re a veteran or part of a Forces family, there is a strong network of organisations across Ayrshire and Dumfries & Galloway offering practical, emotional and wellbeing support. Below is a guide to what’s available locally.

Confidential support with housing, mental health, finances, employment and social groups, including drop‑ins in Irvine and Kilmarnock.

Phone: 01294 310400
Website: https://www.veteransfirstpoint.org.uk