Walkabout information coming soon.
Walkabout information coming soon.
Walkabout information coming soon.
Walkabout information coming soon.
Walkabout information coming soon.
Walkabout information coming soon.
Minor issues logged to be followed up.
Walkabout information coming soon
Walkabout information coming soon
Walkabout information coming soon
Boundary fence repair reported to the factor and reported a sunken drain to Ayrshire Roads Alliance – both in Hillier Road.
This walkabout was a great example of teamwork and community spirit. We were joined by two tenants who regularly take part in local litter‑picking, alongside Cllr Donald Reid, Head of Housing and Communities Pamela Forrest, our Factoring Co‑ordinator, Asset Officer and Tenant Partners.
Key actions and observations:
A big thank‑you to everyone who joined and contributed
The estate was tidy. Landscaping requirements noted for action in spring.
Tenant Partners Jill, Jacqui and Carol joined Asset Officer Scott for a walkabout covering Stakeford Street, Goldie Avenue, Sunderries Avenue, College Street and Sunderries Road.
Key actions and reminders:
Repairs & reporting
Dog fouling
Preventing damp
If you notice missing roof slates, leaking or blocked gutters, please report these promptly to the Customer Service Centre. Early reporting helps prevent damp and protect your home.
Atha Wynd & Hillier Road, Kilmarnock – Tuesday 13 January 2026
The estate was looking tidy, with no issues raised.
Thank you to everyone for helping keep the area looking great.
Strathmore Park & Broughton Green, Lawthorn – Tuesday 3 February 2026
Unfortunately, we don’t have the facilities to install or service bins. This would need to be done by the council, who are not obliged to provide one, so this can’t be progressed at this time.
The estate was otherwise clean and tidy.
Weaver’s Wynd, Irvine – Tuesday 17 February 2026
Shrub maintenance:
Newton Properties contacted regarding overgrown shrubs. Issue escalated to management.
Bin store:
Repairs to the bin store on the owners’ side have now been completed.
All links will open in a new tab
Pathfoot and Bridgend, Kilwinning – Wednesday 3 December
Pennyburn Squares – Tuesday 2 December
No fly-tipping spotted
Uneven slabs at Treesbank – reported to asset team
Residents raised parking concerns & untidy gardens to follow up
Area looking tidy overall!
Arran – Wednesday 19 November
Raised an estate issue with a tenant and checked in with a few tenants we’ve recently spoken to, plus welcomed a new tenant to the community.
Weavers Wynd, Irvine – Tuesday 18 November
Thanks to everyone who joined us for the inspection! Here’s what’s being actioned:
Fly-tipping reported to NAC for investigation
Newton Properties contacted about bushes at the front – awaiting decision on removal/turfing
Repair raised for back door not closing properly
Overall, the estate is looking great!
Harbourside, Irvine – 29 October
Key actions:
Monkton – 27 October
Kilmarnock Road and Hopefield Gardens, Dundonald – 22 October
ASB Police Officer attended.
Pavilion Gardens, Montgomerie Park – 22 October
Key actions:
Loose fencing reported to asset team.
Sanderson Ave, Loudoun Rigg and Carters Avenue, Irvine – 21 October
Atha Wynd and Hillier Road, Kilmarnock – 14 October
Key actions:
We have contacted Newton Property Services to address weeds on the pathways at Hillier Road.
Stakeford estate, Dumfries – Thursday 25th September –
Walkabout attended by Dumfries Tenant Partners & the Community Safety Team (D&GC)
Key actions:
Pennyburn Places – Wednesday 24 September
A huge thank you to the 11 tenants and owners who joined us for the walkabout — your time and feedback are truly appreciated
Here’s a quick summary of the key issues raised and actions being taken:
Blocked drain outside property reported to North Ayrshire Council
Concerns about hedge cutting at Skelmorlie Place will be raised with contractor ID Verde
Grass cuttings: These are left on lawns as part of the contract (they decompose naturally), but to be cleared from paths and roads after each cut
Fly tipping reported in Sundrum, Glenapp, Cambusdoon, Skelmorlie and Coodham — Tenant Partner will arrange uplift
Parking remains a major concern — we’re exploring options as part of our neighbourhood plan
Bins left outside gardens: While we encourage bins to be stored properly, the volume makes this difficult to monitor consistently
Concerns raised about children’s safety, litter, and general upkeep — we’ll continue working with the community to address these
A special shout-out to the local resident who joined us and regularly litter picks in Pennyburn in her own time. We know there are others doing the same, and we’d love to thank these amazing community champions for making a difference!
Strathmore Park and Broughton Green, Lawthorn – Tuesday 16 September
Thanks to those who joined us!
Tarryholme, Irvine– Wednesday 10 September
Despite the weather , a few tenants came out to speak to us at yesterday’s Tarryholme walkabout. Key issues raised included:
Thanks to those who braved the rain and joined us!
Muirfield Place, Kilwinning – Thursday 28 August
Thank you to the tenants and residents who joined us and shared their feedback. Your input helps us improve the area for everyone and we’ve logged the actions summarised below –
Weaver’s Wynd, Irvine – Tuesday 5 August
Following our recent Weaver’s Wynd estate walkabout, here are the main issues raised by customers and the actions taken or planned:
We appreciate all feedback and are working to address these issues promptly.
Kilmarnock Road and Hopefield Gardens, Dundonald – Tuesday 22 July
Monkton – Wednesday 16 July
Estate Walkabout Update – Monkton
Thank you to everyone who came out and spoke with us during today’s estate walkabout in Monkton . It was great to see a few familiar faces and hear directly from tenants.
Atha Wind and Hiller Road, Kilmarnock – Tuesday 8 July
Frazer Wright, Grounds Maintenance Property Manager from Newton Property Management joined us.
Newton Properties to resolve a few factoring issues. And I have still to contact the property developer who owns the land behind to deal with the overgrown weeds coming through to our properties.
That was all really no other issues.
Littlestane, Lawthorn,- Friday 27 June
Parking: A few tenants raised issues with parking which we are looking into.
Landscaping: Overgrown trees/bushes behind Littlestane Court were flagged. ID Verde has tidied the area, and it’s now added to our regular landscaping programme.
Strathmore Park, Lawthorn – Tuesday 24 June
Gutters needing cleared at several properties – reported to asset
Sunken monoblock near drain at No. 41 – reported to NAC
Ivy growing on buildings – asset to follow-up
Provided fencing updates to two tenants
Thanks to everyone who stopped for a chat!
Pennyburn – Wednesday 14 May
Tarryholme – Thursday 1 May
Kerb accessibility issues were noted and passed to the asset team to investigate. A full dog waste bin was noted and NAC informed. Request to NAC for additional dog waste bins raised.
Pavilion Gardens – Monday 28 April
Harbourside, Irvine – Thursday 10 April
Repairs to loose pathing blocks at Gottries Place underway.
Loose pathing at Gottries Road reported to NAC as this path is adopted by the council.
Graffiti to be removed.
Drongan – Sinclairston Drive and Coronation Road – Wednesday 9 April
Broken glass on the pavement at Sinclairston Drive: This has been reported to East Ayrshire Council.
Missing gully cover on Mainsford Avenue: This has been reported to Ayrshire Roads Alliance.
Clogged gutters were noticed at a few properties: We will arrange for these to be cleared.
Dumfries – Stakeford estate – Monday 7 April
Tenant partners Carol and Jacqui were joined by Billy Martin from the Community Safety Team at D&G Council. Here are some of the issues we noted:
Fencing: Approaching Steel Avenue via the footpath from College Street, we found fencing leaning onto a lamppost. This has been reported to the Asset Team.
Footpath: Between Stakeford Street and Nithbank Avenue, there is a large dip in the pavement and rubbish in the shrubbed areas. This has been reported to Dumfries & Galloway Council.
Broken Glass: We found broken glass in several areas of the estate on pavements. This has also been reported to Dumfries & Galloway Council.
Irvine – Carters Rigg, Loudoun Rigg, Sanderson Avenue – Tuesday 25 March
Kilwinning- Muirfield Place – Wednesday 12 March
We were joined by ID Verde and pleased to report that landscaping is well maintained.
Our asset officer noted the following actions:
Irvine – Weaver’s Wynd – Tuesday 11 March
Lawthorn – Strathmore Park – Thursday 6 March
Our landscaping contractor ID Verde joined us on the walkabout. The landscaping we’re responsible for in the estate was well maintained.
There was some fly-tipping behind some of the houses for which we will arrange an uplift.
There was a pothole on the road as we drove in which we have reported to NAC online.
Dundonald – Hopefield Gardens – Tuesday 4 March
We noticed increased litter across the estates, likely caused by the recent high winds. We posted on the website and social media requesting tenants try to bag rubbish and ensure bins are stored in a sheltered area to prevent bins and rubbish blowing away.
Kilmarnock – Atha Wynd/Hillier Road – Tuesday 4 March
We noticed sunken paving on Atha Wynd and have reported to Ayrshire Roads Alliance. ARA will conduct a site visit, and we will advise of follow up action.
We noticed increased litter across the estates, likely caused by the recent high winds. We posted on the website and social media requesting tenants try to bag rubbish and ensure bins are stored in a sheltered area to prevent bins and rubbish blowing away.
Monkton – Monday 10 February
A big thank you to everyone who came out to speak with us during our estate walkabout.! Special thanks to our landscaping contractor, ID Verde, for joining us. We’re pleased to see the estate looking tidy.
Pennyburn – Friday 7 February
The walkabout highlighted several community issues, including fly-tipping, abandoned bins, litter, dog fouling, messy gardens, fallen trees and fences from the storm, parking, and lock-ups. We were joined by Cllr Reid, Cllr Hume, and staff from Streetscene, and a few residents came along to share their concerns. We’ve taken note of the actions needed and will provide updates as we follow up on these issues. Thank you to everyone who participated and helped us identify areas for improvement!
All links will open in a new tab
Dumfries – Stakeford estate –Thursday 5 December
Dundonald – Tuesday 3 December
Several repairs were picked up and these were sent over to the asset team.
Hopefield Gardens had enquired about a rubbish bin for the play park which has been sent to the asset team.
Kilmarnock – Tuesday 3 December
Noted weeds in block paving and shrubs that need attended to. Looking into fencing off access to area at the end of Hillier Road as it has been noted children are playing here. Making contact with land owner to progress.
Lawthorn – Monday 11 November 2024
Pavilion Gardens – Monday 11 November 2024
Harbourside, Irvine – Wednesday 30 October 2024
It was lovely to see houses decorated for Halloween.
The main concern from customers we spoke to was around fly-tipping, abandoned bins etc. Our Tenant Partners, Sharon and Patricia provided advice on reporting to the Council.
Springhill Terrace, Springside – Wednesday 30 October 2024
The condition of the fencing was noted and are currently investigating what we can do to improve this.
Dumfries – Farnland, Lawbank and Shortridge – Wednesday 18 September 2024
Pennyburn, Kilwinning – Friday 13 September 2024
Tarryholme, Irvine – Thursday 5 September 2024
The police joined us at Tarryholme and have advised they will be doing more regular patrols of the area.
We have contacted NAC about overhanging trees at back of Gailes Place.
We have logged an enquiry with NAC Road Safety to request they look into speed bumps and road speed signs as requested by the police in attendance.
Lawthorn – Monday 12 August 2024
We identified fly tipping in Lawthorn which is being dealt with.
Irvine – Loudoun Rigg, Sanderson Ave and Carters Rigg – Monday 12 August 2024
Monkton –Monday 12 August 2024
All links will open in a new tab
Atha Wynd & Hillier Road, Kilmarnock – Tuesday 13 January 2026
The estate was looking tidy, with no issues raised.
Thank you to everyone for helping keep the area looking great.
Strathmore Park & Broughton Green, Lawthorn – Tuesday 3 February 2026
Unfortunately, we don’t have the facilities to install or service bins. This would need to be done by the council, who are not obliged to provide one, so this can’t be progressed at this time.
The estate was otherwise clean and tidy.
Weaver’s Wynd, Irvine – Tuesday 17 February 2026
Shrub maintenance:
Newton Properties contacted regarding overgrown shrubs. Issue escalated to management.
Bin store:
Repairs to the bin store on the owners’ side have now been completed.
All links will open in a new tab
Pathfoot and Bridgend, Kilwinning – Wednesday 3 December
Pennyburn Squares – Tuesday 2 December
No fly-tipping spotted
Uneven slabs at Treesbank – reported to asset team
Residents raised parking concerns & untidy gardens to follow up
Area looking tidy overall!
Arran – Wednesday 19 November
Raised an estate issue with a tenant and checked in with a few tenants we’ve recently spoken to, plus welcomed a new tenant to the community.
Weavers Wynd, Irvine – Tuesday 18 November
Thanks to everyone who joined us for the inspection! Here’s what’s being actioned:
Fly-tipping reported to NAC for investigation
Newton Properties contacted about bushes at the front – awaiting decision on removal/turfing
Repair raised for back door not closing properly
Overall, the estate is looking great!
Harbourside, Irvine – 29 October
Key actions:
Monkton – 27 October
Kilmarnock Road and Hopefield Gardens, Dundonald – 22 October
ASB Police Officer attended.
Pavilion Gardens, Montgomerie Park – 22 October
Key actions:
Loose fencing reported to asset team.
Sanderson Ave, Loudoun Rigg and Carters Avenue, Irvine – 21 October
Atha Wynd and Hillier Road, Kilmarnock – 14 October
Key actions:
We have contacted Newton Property Services to address weeds on the pathways at Hillier Road.
Stakeford estate, Dumfries – Thursday 25th September –
Walkabout attended by Dumfries Tenant Partners & the Community Safety Team (D&GC)
Key actions:
Pennyburn Places – Wednesday 24 September
A huge thank you to the 11 tenants and owners who joined us for the walkabout — your time and feedback are truly appreciated
Here’s a quick summary of the key issues raised and actions being taken:
Blocked drain outside property reported to North Ayrshire Council
Concerns about hedge cutting at Skelmorlie Place will be raised with contractor ID Verde
Grass cuttings: These are left on lawns as part of the contract (they decompose naturally), but to be cleared from paths and roads after each cut
Fly tipping reported in Sundrum, Glenapp, Cambusdoon, Skelmorlie and Coodham — Tenant Partner will arrange uplift
Parking remains a major concern — we’re exploring options as part of our neighbourhood plan
Bins left outside gardens: While we encourage bins to be stored properly, the volume makes this difficult to monitor consistently
Concerns raised about children’s safety, litter, and general upkeep — we’ll continue working with the community to address these
A special shout-out to the local resident who joined us and regularly litter picks in Pennyburn in her own time. We know there are others doing the same, and we’d love to thank these amazing community champions for making a difference!
Strathmore Park and Broughton Green, Lawthorn – Tuesday 16 September
Thanks to those who joined us!
Tarryholme, Irvine– Wednesday 10 September
Despite the weather , a few tenants came out to speak to us at yesterday’s Tarryholme walkabout. Key issues raised included:
Thanks to those who braved the rain and joined us!
Muirfield Place, Kilwinning – Thursday 28 August
Thank you to the tenants and residents who joined us and shared their feedback. Your input helps us improve the area for everyone and we’ve logged the actions summarised below –
Weaver’s Wynd, Irvine – Tuesday 5 August
Following our recent Weaver’s Wynd estate walkabout, here are the main issues raised by customers and the actions taken or planned:
We appreciate all feedback and are working to address these issues promptly.
Kilmarnock Road and Hopefield Gardens, Dundonald – Tuesday 22 July
Monkton – Wednesday 16 July
Estate Walkabout Update – Monkton
Thank you to everyone who came out and spoke with us during today’s estate walkabout in Monkton . It was great to see a few familiar faces and hear directly from tenants.
Atha Wind and Hiller Road, Kilmarnock – Tuesday 8 July
Frazer Wright, Grounds Maintenance Property Manager from Newton Property Management joined us.
Newton Properties to resolve a few factoring issues. And I have still to contact the property developer who owns the land behind to deal with the overgrown weeds coming through to our properties.
That was all really no other issues.
Littlestane, Lawthorn,- Friday 27 June
Parking: A few tenants raised issues with parking which we are looking into.
Landscaping: Overgrown trees/bushes behind Littlestane Court were flagged. ID Verde has tidied the area, and it’s now added to our regular landscaping programme.
Strathmore Park, Lawthorn – Tuesday 24 June
Gutters needing cleared at several properties – reported to asset
Sunken monoblock near drain at No. 41 – reported to NAC
Ivy growing on buildings – asset to follow-up
Provided fencing updates to two tenants
Thanks to everyone who stopped for a chat!
Pennyburn – Wednesday 14 May
Tarryholme – Thursday 1 May
Kerb accessibility issues were noted and passed to the asset team to investigate. A full dog waste bin was noted and NAC informed. Request to NAC for additional dog waste bins raised.
Pavilion Gardens – Monday 28 April
Harbourside, Irvine – Thursday 10 April
Repairs to loose pathing blocks at Gottries Place underway.
Loose pathing at Gottries Road reported to NAC as this path is adopted by the council.
Graffiti to be removed.
Drongan – Sinclairston Drive and Coronation Road – Wednesday 9 April
Broken glass on the pavement at Sinclairston Drive: This has been reported to East Ayrshire Council.
Missing gully cover on Mainsford Avenue: This has been reported to Ayrshire Roads Alliance.
Clogged gutters were noticed at a few properties: We will arrange for these to be cleared.
Dumfries – Stakeford estate – Monday 7 April
Tenant partners Carol and Jacqui were joined by Billy Martin from the Community Safety Team at D&G Council. Here are some of the issues we noted:
Fencing: Approaching Steel Avenue via the footpath from College Street, we found fencing leaning onto a lamppost. This has been reported to the Asset Team.
Footpath: Between Stakeford Street and Nithbank Avenue, there is a large dip in the pavement and rubbish in the shrubbed areas. This has been reported to Dumfries & Galloway Council.
Broken Glass: We found broken glass in several areas of the estate on pavements. This has also been reported to Dumfries & Galloway Council.
Irvine – Carters Rigg, Loudoun Rigg, Sanderson Avenue – Tuesday 25 March
Kilwinning- Muirfield Place – Wednesday 12 March
We were joined by ID Verde and pleased to report that landscaping is well maintained.
Our asset officer noted the following actions:
Irvine – Weaver’s Wynd – Tuesday 11 March
Lawthorn – Strathmore Park – Thursday 6 March
Our landscaping contractor ID Verde joined us on the walkabout. The landscaping we’re responsible for in the estate was well maintained.
There was some fly-tipping behind some of the houses for which we will arrange an uplift.
There was a pothole on the road as we drove in which we have reported to NAC online.
Dundonald – Hopefield Gardens – Tuesday 4 March
We noticed increased litter across the estates, likely caused by the recent high winds. We posted on the website and social media requesting tenants try to bag rubbish and ensure bins are stored in a sheltered area to prevent bins and rubbish blowing away.
Kilmarnock – Atha Wynd/Hillier Road – Tuesday 4 March
We noticed sunken paving on Atha Wynd and have reported to Ayrshire Roads Alliance. ARA will conduct a site visit, and we will advise of follow up action.
We noticed increased litter across the estates, likely caused by the recent high winds. We posted on the website and social media requesting tenants try to bag rubbish and ensure bins are stored in a sheltered area to prevent bins and rubbish blowing away.
Monkton – Monday 10 February
A big thank you to everyone who came out to speak with us during our estate walkabout.! Special thanks to our landscaping contractor, ID Verde, for joining us. We’re pleased to see the estate looking tidy.
Pennyburn – Friday 7 February
The walkabout highlighted several community issues, including fly-tipping, abandoned bins, litter, dog fouling, messy gardens, fallen trees and fences from the storm, parking, and lock-ups. We were joined by Cllr Reid, Cllr Hume, and staff from Streetscene, and a few residents came along to share their concerns. We’ve taken note of the actions needed and will provide updates as we follow up on these issues. Thank you to everyone who participated and helped us identify areas for improvement!
All links will open in a new tab
Dumfries – Stakeford estate –Thursday 5 December
Dundonald – Tuesday 3 December
Several repairs were picked up and these were sent over to the asset team.
Hopefield Gardens had enquired about a rubbish bin for the play park which has been sent to the asset team.
Kilmarnock – Tuesday 3 December
Noted weeds in block paving and shrubs that need attended to. Looking into fencing off access to area at the end of Hillier Road as it has been noted children are playing here. Making contact with land owner to progress.
Lawthorn – Monday 11 November 2024
Pavilion Gardens – Monday 11 November 2024
Harbourside, Irvine – Wednesday 30 October 2024
It was lovely to see houses decorated for Halloween.
The main concern from customers we spoke to was around fly-tipping, abandoned bins etc. Our Tenant Partners, Sharon and Patricia provided advice on reporting to the Council.
Springhill Terrace, Springside – Wednesday 30 October 2024
The condition of the fencing was noted and are currently investigating what we can do to improve this.
Dumfries – Farnland, Lawbank and Shortridge – Wednesday 18 September 2024
Pennyburn, Kilwinning – Friday 13 September 2024
Tarryholme, Irvine – Thursday 5 September 2024
The police joined us at Tarryholme and have advised they will be doing more regular patrols of the area.
We have contacted NAC about overhanging trees at back of Gailes Place.
We have logged an enquiry with NAC Road Safety to request they look into speed bumps and road speed signs as requested by the police in attendance.
Lawthorn – Monday 12 August 2024
We identified fly tipping in Lawthorn which is being dealt with.
Irvine – Loudoun Rigg, Sanderson Ave and Carters Rigg – Monday 12 August 2024
Monkton –Monday 12 August 2024
All links will open in a new tab