For most queries, please call our Customer Service Centre first on 0345 112 6600, where our team will be happy to help.
If you still need to speak to your Tenant Partner, you can contact them directly on their mobile between 10am and 4pm, Monday to Friday (excluding public holidays).
They can help with:
- Tenancy support
- Anti-social behaviour concerns
- Changes in your circumstances that affect your tenancy
- General tenancy enquiries
If your Tenant Partner is unavailable, please leave a voicemail and they will get back to you. We aim to respond within 2 working days, although response times may vary for part-time staff.