Inside our Annual Reports you will find information about how we have delivered our services and our Key Performance Targets.
Every April we are required to collect and provide the Scottish Housing Regulator (SHR) with key information on our performance in achieving the outcomes and standards in the Scottish Social Housing Charter (the Charter). The SHR use our Annual Return on the Charter (ARC) to report publicly on our progress in achieving the Charter outcomes and standards.
In August the SHR publish an online report for every landlord with key information about its performance, this compares our performance to the Scottish average. There is also an online comparison tool which allows anyone to compare our performance with up to four other landlords.
The format of our annual Landlord Report was agreed in consultation with customers, and we always encourage feedback from anyone reading it.
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In August the SHR publish an online report for every landlord with key information about its performance, this compares our performance to the Scottish average. There is also an online comparison tool which allows anyone to compare our performance with up to four other landlords.
The format of our annual Landlord Report was agreed in consultation with customers, and we always encourage feedback from anyone reading it.
All links will open in a new tab