Make a payment

View your rent statement, breakdown of charges and pay online with My Riverside.

Ways to pay

Direct Debit – the simplest way

Your rent is taken automatically, and you choose the payment date.

Call us to set up a Direct Debit. 

Debit or credit card 

Online 

Log in to My Riverside to check your rent account, view charges, and make secure payments.
 

By phone 

Call 0345 112 6600 and select the payment option. 
You’ll need your Easypay number.

In person

You can pay by cash or card at:

  • Any Post Office 
  • Any place with the PayPoint sign

Bring your Easypay card with you.

Help with Housing Benefit or Universal Credit

Extra financial help 

If you are struggling to afford your rent, talk to us. We have a Helping Hand Fund of £500,000 to support customers facing financial or other challenges. 

Find out more