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Your House & Home Service Update Winter 2022
Read the latest edition of your Your House & Home service update for all the latest news and advice from Riverside Scotland. This edition includes the results from our Big Conversation customer survey we carried out over the Summer months. We introduce our new housing officers and details of how to get in touch with
Read moreBig Conversation Customer Prize Draw Terms & Conditions
To be entered into our prize draw, simply complete our Big Conversation Customer Survey. When we receive your survey, you will be automatically entered in to our prize draw to win a £50 shopping voucher. The prize draw is open to Riverside Scotland customers only. You must be a UK (Riverside Scotland) resident and aged
Read moreService Disruption Update
Service disruption update (13th December) We’re working hard to recover services to you following a serious attack on our computer systems. We want to reassure you that we dealt with the attack straight away and our expert advisers have confirmed there is no evidence that any data has been lost as a result of this
Read moreRiverside Scotland Welcomes New Managing Director
We have today (01 December) welcomed our new Managing Director, Diana MacLean. The appointment follows the departure of former Riverside Scotland Managing Director Paul Hillard who moved on to a new role in September after 16 years with the business. Diana MacLean – who has more than 20 years’ experience in the housing sector –
Read moreHave your say in our annual rent consultation
Our annual rent consultation has started. This is your opportunity to have a say in how much rent you pay. This year the rent setting consultation period will run from 1 November 2021 until 29 November 2021. All tenants should now have received our consultation leaflet through the post. This leaflet provides all of the
Read moreRiverside Group Chair Praises Riverside Scotland Innovation and Sustainability during visit
Riverside Scotland recently welcomed Riverside Group Chair Terrie Alafat CBE for a tour of its Ayrshire communities and on-going new developments. This was Ms Alafat’s first visit to meet the staff and customers at Riverside’s Scottish subsidiary since being appointed as Chair of the Riverside Group last year during the pandemic. New Riverside Scotland Chair,
Read moreThe latest edition of Your House & Home is out now
Read the latest edition of Your House & Home, your service update for all the latest news and advice from Riverside Scotland. We said farewell to Managing Director Paul Hillard this month so there’s a goodbye message from Paul, details of our handy new repairs tracking service, and information on joining our online customer panel
Read moreFactory visit for applicant Nathan to see our modular homes first-hand
Work is on-going as Riverside Scotland delivers Scotland’s largest social modular housing development in South Ayrshire. The project is being delivered by Riverside Scotland and Connect Modular, a division of The Wee House Company in Dundonald, delivering 63 brand new affordable homes with a blend of house types, including one bedroom flats, three bedroom houses
Read moreWe’ve rebranded as Riverside Scotland
Irvine Housing Association today confirmed that it has re-branded as Riverside Scotland. The change – which took effect from 26 July –includes a new Riverside Scotland logo. Irvine Housing Association became part of The Riverside Group in 2011, a decision which has delivered significant customer service improvements for tenants, continued investment
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