Factoring Information
Back to topRiverside Scotland Factoring Service – Legal Update for Owners
The Scottish Parliament has introduced new regulations which change the way complaints from home owners are heard.
On 1st December 2016, the new Housing and Property Chamber was created. This replaces both the Private Rented Housing Panel and the Home Owner Housing Panel. The Chamber sits in the First-tier Tribunal for Scotland and is administered by the Scottish Courts and Tribunals Service.
Any appeal made following the outcome of the First-tier Tribunal will now be heard by the Upper Tribunal for Scotland rather than the Courts.
When should I contact the Housing and Property Chamber?
If you have made a complaint to us, we have completed our complaint handling procedures and you remain dissatisfied.
How do I contact the Housing and Property Chamber?
Telephone: 0141 302 5900
Email: [email protected]
Website: www.housingandpropertychamber.scot
Mail: First-tier Tribunal for Scotland Housing and Property Chamber,
Scottish Courts and Tribunal Service,
4th Floor,
1 Atlantic Quay,
45 Robertson Street,
GLASGOW,
G2 8JB
To discuss any aspect of our factoring service, please contact us:
Call: 0345 112 6600
Email: [email protected]
Our Complaints Procedure
Click here to view Riverside Scotland’s Customer Complaints Procedure
Court Judgements and Factoring Decisions
Court Judgement Factoring Court Case
Homowner Housing Committee Factoring Decision