News & blog

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Riverside Scotland launches Big Conversation with customers

Riverside Scotland has launched a comprehensive customer survey to measure the overall customer experience and the quality of service delivery by the organisation. The Big Conversation survey has been sent out to all Riverside Scotland households, giving customers the opportunity to feedback on the organisation as a landlord and its services over June and July.

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Housing First for Families

Our recent newsletter article highlights the work of our Housing First for Families team and how they are empowering and supporting customers towards a more stable life.

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Your House & Home Spring 2022

Read the latest edition of Your House & Home, your service update for all the latest news and advice from Riverside Scotland. We welcome Diana our new managing director and hear about her plans for improving our customer experience, including our Big Conversation customer survey coming soon. There’s also details of our planned investment for

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Jewellery Making Workshop

Our Tenancy Sustainability Team recently took a group of customers and staff to a jewellery making class at Vanilla Ink Studios in Glasgow. Vanilla Ink’s jewellery making courses are a form of therapy for escapism and create a real sense of achievement.  The customers and staff who attended the course made a sterling silver stacking

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Foodbanks in our areas of operation

There are many foodbanks and community larders operating throughout our areas. East Ayrshire Foodbank South Ayrshire Foodbank Dumfriesshire Foodbank North Ayrshire Foodbank Cranberry’s Community Larder

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Riverside Scotland appoints idverde as Grounds Maintenance Contractor

idverde, one of Europe’s top grounds maintenance companies has been selected as Riverside Scotland’s chosen contractor following a competitive tender process. The new contract commenced on 1 April and will run for five years.  The contract will cover all Riverside Scotland’s operational areas incorporating grass cutting, hedge & shrub pruning and weed control. Heather Anderson, Head

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Riverside Scotland Appoints New Repairs Contractors

Riverside Scotland has announced the appointment of two new repairs contractors following a successful tender exercise. Bell Group has been appointed to carry out all reactive repairs to customers’ homes and empty properties, as well as undertaking medical adaptation works to properties.  GasSure is responsible for gas servicing, repairs & maintenance, and the installation of

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The Scottish Housing Sector Can Build Back Better – Diana MacLean, Managing Director

Our Managing Director, Diana MacLean featured in the Scotsman’s Scotland on Sunday publication this week.  Read what Diana had to say about housebuilding in Scotland post-pandemic. In the housing sector it is time to ask what we can do for Scotland? In his inauguration speech as President, John F. Kennedy uttered the words: “Ask not

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Apprenticeship Opportunities with James Frew Ltd

Our gas servicing and boiler repairs and maintenance contractor James Frew is currently recruiting for apprentices in plumbing, electrics and carpentry. For details please click on the links below. Plumbing Apprentice Leaflet Apr 2022 Electrical Apprentice Leaflet Apr 2022 Carpentry Apprentice Leaflet Apr 2022 Closing date for applications is the 6th of May.

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New Repairs and Maintenance Contractors Appointed

In the next few weeks Riverside Scotland is going to be changing its repairs contractors. From 1 April 2022 The Bell Group will carry out all reactive repairs to customers’ homes and empty properties, as well as undertaking medical adaptation works to properties. GasSure will be responsible for gas servicing and maintenance, as well as

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