News & blog

Find out more about what we are up to now.

Supporting Customers to Get Online

We are excited to announce that we have partnered up with Connecting Scotland to combat digital exclusion amongst Riverside Scotland customers. We’ll be offering customers the opportunity to borrow IT devices and MiFi devices to gain internet connectivity. Digital exclusion comprises three aspects that are often intertwined. These are: Access – those who are digitally

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Moving into your Home Survey

We recently wrote out to customers who have moved into a Riverside Scotland home in the last six months for their feedback on their experience. As part of our commitment to continuously improve our services, our tenant-led Service Improvement Group are reviewing our Void Management processes. As part of this, they are looking for feedback

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Board Member Vacancy

  Riverside Scotland houses and supports people in local communities across South West Scotland. It’s an important and dynamic environment, which has seen significant development in the last few years and has, as a Social Housing sector, some interesting challenges. These challenges can be addressed by the right skills and values at Board level, where

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Have your say in our Annual Rent Consultation

Our annual rent consultation is now open.  This consultation closes on Monday 11th December 2023. A copy of our consultation leaflet and a cover letter has been sent by post to all of our customers. We’re setting out three options in the leaflet and asking you to select your preferred proposal by Monday 11th December 2023. With

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Customer Newsletter Winter 2023

Our Winter newsletter is packed full of useful advice on winter repairs, what to do if you have frozen pipes, a reminder of our repairs timescales as well as condensation, damp and mould advice. We have also included a story on how our affordability officer, Cath Stone is supporting customers as well as contact details

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Pennyburn Clean Up Success

Our estate in Pennyburn, Kilwinning recently benefitted from a five-figure investment to clean up the area. We organised a two-day event ‘The Big Pennyburn Clean Up’  which was supported by North Ayrshire Council, Cranberry Moss Community Centre, and members of the Pennyburn Tenants and Residents Association. We own just over 500 properties on the estate

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The Big Pennyburn Clean Up

                      Following the success of the one-day skip event we held in Pennyburn last month, we are pleased to announce The Big Pennyburn Clean Up. The Clean Up event will take place over Wednesday 4 October and Thursday 5 October and we’d like tenants in

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Riverside Scotland marks its 30th year at AGM and reflects on a successful year of new services, new homes and enhanced support for customers

Riverside Scotland welcomed members to its Annual General Meeting last week where chair Jim Strang recapped on a successful year as the organisation marked its 30th year. Speaking of how it it is more important than ever to focus on quality – both of its existing homes and its relationship with customers, Jim reflected on

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