Riverside Scotland’s Communities and Livelihoods Strategy will be the Association’s vision on how to deliver services that go above and beyond the traditional housing management service over the next 3 years. It will inform how we support customers and communities through the cost-of-living crisis and ensure that our services are fit for purpose in achieving

We are excited to announce that we have partnered up with Connecting Scotland to combat digital exclusion amongst Riverside Scotland customers. We’ll be offering customers the opportunity to borrow IT devices and MiFi devices to gain internet connectivity. Digital exclusion comprises three aspects that are often intertwined. These are: Access – those who are digitally

We recently wrote out to customers who have moved into a Riverside Scotland home in the last six months for their feedback on their experience. As part of our commitment to continuously improve our services, our tenant-led Service Improvement Group are reviewing our Void Management processes. As part of this, they are looking for feedback

  Riverside Scotland houses and supports people in local communities across South West Scotland. It’s an important and dynamic environment, which has seen significant development in the last few years and has, as a Social Housing sector, some interesting challenges. These challenges can be addressed by the right skills and values at Board level, where

Are you a Riverside Scotland customer and interested in gaining some new skills this Spring? Then read on! We have partnered up with Ayrshire College, CEIS and our contractor, Bell Group to provide free training to interested tenants. You’ll learn all the skills you need to maintain and repair your home from basic carpentry and

Our annual rent consultation is now open.  This consultation closes on Monday 11th December 2023. A copy of our consultation leaflet and a cover letter has been sent by post to all of our customers. We’re setting out three options in the leaflet and asking you to select your preferred proposal by Monday 11th December 2023. With

Our Winter newsletter is packed full of useful advice on winter repairs, what to do if you have frozen pipes, a reminder of our repairs timescales as well as condensation, damp and mould advice. We have also included a story on how our affordability officer, Cath Stone is supporting customers as well as contact details

We were saddened to learn of the passing of Brigadier Tony Rickets, 93, the former head of Irvine Development Corporation and Chair of Irvine Housing Association. Prior to becoming Managing Director of Irvine Development Corporation in 1981, he began his career as a surveyor, going on to enjoy an illustrious military career which began in

Our estate in Pennyburn, Kilwinning recently benefitted from a five-figure investment to clean up the area. We organised a two-day event ‘The Big Pennyburn Clean Up’  which was supported by North Ayrshire Council, Cranberry Moss Community Centre, and members of the Pennyburn Tenants and Residents Association. We own just over 500 properties on the estate