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Universal Credit

Information for customers moving on to Universal Credit

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Make a difference

You can make a difference to our service and make a difference for the better in your homes. We consult with our tenants and listen to what they say, making changes based on what they say to us. Find out more and have your say.

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Money advice

It's always a good idea to keep on top of your spends which is why Riverside Scotland has a money advice team on hand to help you manage your money and save it where you can! Find out about and get extra help with benefits, bank accounts and debt problems.

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Rent a home with Riverside Scotland

We have lots of housing choices to suit you. In most areas we use choice-based lettings systems which means you can look for properties you like and apply for the ones you choose.

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Find out more about Riverside Scotland

Riverside Scotland is a non-profit making housing association established in 1993 as Irvine Housing Association, registered with, and monitored by, the Scottish Housing Regulator. It is also a registered Industrial & Provident Society.

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Exchange your home

Riverside Scotland tenants can now benefit from free membership of the popular home swapping service, with access to around 250,000 users from all over the country, all looking to exchange their home.

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Latest News

Blog

Supporting Customers to Get Online

We are excited to announce that we have partnered up with Connecting Scotland to combat digital exclusion amongst Riverside Scotland customers. We’ll be offering customers the opportunity to borrow IT devices and MiFi devices to gain internet connectivity. Digital exclusion comprises three aspects that are often intertwined. These are: Access – those who are digitally

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Blog

Moving into your Home Survey

We recently wrote out to customers who have moved into a Riverside Scotland home in the last six months for their feedback on their experience. As part of our commitment to continuously improve our services, our tenant-led Service Improvement Group are reviewing our Void Management processes. As part of this, they are looking for feedback

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