Established in 1993 as Irvine Housing Association, Riverside Scotland has been housing and supporting people in local communities across South West Scotland for over 30 years.
Our approach to delivering great outcomes for our customers and communities combines commercial acumen with our social purpose – we are a business with a charitable heart.
People are at the heart of Riverside Scotland – the people who we provide homes to, the people we support in the communities we serve, and our skilled and experienced team of employees.
We have more than 2,400 properties housing thousands of people across North Ayrshire, East Ayrshire, Dumfries and Galloway and most recently expanding into South Ayrshire.
In 2011, we became part of The Riverside Group, one of the UK’s oldest and largest housing associations with 75,000 properties across 175 local authorities.
Since then, we have continued our desire to grow and develop our services, through ambitious new-build programmes and further improvements and support for our existing customers.
Together with The Riverside Group, we provide support to around 12,000 homeless people every year across the UK. Locally, we are proud to have strong partnerships with charities supporting this work, and we currently allocate 35% of our vacant properties to people affected by homelessness.
As part of the Riverside Group, our business benefits from the Group’s expertise, financial and business strength, including access to shared services, driving efficiency through the business and increasing our ability to tailor our services to our Scottish customers.
We are committed to transforming lives by providing well maintained, good quality affordable housing and have completed three new developments in the past year, including Scotland’s first large-scale affordable modular development. Through our housing and tenancy sustainability services we enable people facing a wide variety of challenging circumstances to lead more resilient and independent lives, including housing veterans through our partnership with Veterans First Point/NHS Ayrshire & Arran.
As we enter the fourth decade of our journey our focus is on our existing customers, putting them first in our decision-making and service development. We want to concentrate on improving their experience of Riverside Scotland as their landlord. We surveyed customers post-Covid and have redesigned our service offer for the future based on what our customers told us.
Going forward we want to deliver significant improvements to our assets, focusing on improving the homes we own and manage, striving for net zero and looking at how we can regenerate some of our estates by working closely with our partners across Ayrshire and Dumfries and Galloway.