We are proud to be supporting tenants to complete an Advanced DIY Carpentry and Joinery course at Ayrshire College. The exciting 8-week practical course helps develop independent DIY skills to maintain and repair your home and save money! Participants learn how to do common household repairs which may otherwise have been expensive to pay someone

The cost-of-living crisis has led to “bed poverty” where families end up sleeping in poor conditions because they are having to prioritise money for food and heating. Bed poverty can look different from family to family. It can include: — broken beds and damaged bedding: families can’t afford to replace or repair unsuitable beds or

Our latest customer update highlights just some of the support and services we have available to customers including help to get online with our digital device lending scheme, access to beds and bedding and how we can support tenants experiencing domestic abuse in their home. Word on the Street Customer Update – Issue 3

Almost 300 Riverside Scotland households in Dumfries will enjoy warmer homes and lower energy bills this autumn and winter thanks to a £1.5m retrofit project. The seven-figure investment has been spent to future proof 294 Riverside Scotland homes so households can benefit from significant energy efficiency upgrades. All the homes receiving the upgrades have an

Word on the Street is our new regular customer update in response to feedback for shorter, more targeted communications. It is posted out to all Riverside Scotland tenants. Issue 1 – May 2023 Issue 2 – June 2023  

We are in the process of setting up a new scrutiny group working in partnership with the Tenants information Service (TIS) Customer-led scrutiny of housing services enables landlords and their tenants to work in partnership, to identify where services and investment are well placed, and where value for money is being delivered. More importantly it

A consultation by the Single East Ayrshire Register for Community Housing (SEARCH) partners – namely Riverside Scotland, Atrium Homes, Cunninghame Housing Association, East Ayrshire Council and Shire Housing Association, on proposed changes to the Common Allocation Policy will be launching soon. The proposed changes There are six proposed changes: Extenuating Circumstances points awards will be reviewed

In early 2021 we wrote to all Riverside Scotland customers to make you aware that discussions regarding an organisational partnership between our parent company, Riverside, and One Housing Group had begun, with the aim of achieving the following benefits for Riverside customers: — Better services for customers by protecting rents and tenancy rights. — Ensuring