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Find out how the Scottish Housing Regulator can help you
We are regulated by the Scottish Housing Regulator (SHR). They regulate all social landlords in Scotland making sure they are delivering for tenants and service users. They’ve developed a helpful guide to explain how they regulate social landlords in Scotland. It explains who they are and what they do, how they do it, and how
Read moreNew Scrutiny Report Published
In July our Customer Panel reviewed our performance information and voted to scrutinise the topic ‘Percentage of tenants satisfied with the quality of their home’ – one of our least performing areas. In August a focus group of 3 self-nominated customers was formed from the panel and during their first meeting verified the results from
Read moreNew Tarryholme development provides local apprenticeships
The Tarryholme development in Irvine is our latest housing development, built by The McTaggart Group, which will provide 87 new affordable homes. Not only is the new development providing much needed affordable housing in the area but it is also providing opportunities for training and employment in the local community. Meet our latest group of
Read moreRead our 2019 Landlord Report
Our Landlord Report for 2019 is now available. This report details our priorities for improvement and how we are performing against the Scottish Housing Charter. It also compares our performance with other landlords in North Ayrshire, East Ayrshire and Dumfries and Galloway. Read the full report here. We asked our Customer Panel what they would
Read moreNew smoke and heat detectors for your home
New smoke and heat detection systems, known as LD2, will provide you with more protection in your home. We are proactively installing the new systems to meet new health and safety standards by 2021. Smoke alarms will be fitted in your most frequently used room, usually the living room, in your hallway or landing and
Read moreClair gets results for our customers!
Clair is our Tenancy Sustainability Team Leader and, together with her team, focuses on supporting our customers to access the right benefits and additional support. She also provides advice on how to keep your home warm, keep your bills down and much more. To celebrate Scottish Housing Day 2019 we asked Clair to tell us
Read moreStaff gain new qualifications to support housing development
Congratulations to two of our Asset Officers, David and Fraser, who have recently achieved their HNC in Construction Management. The HNC in Construction Management develops knowledge and skills in areas such as construction materials and specifications, site surveying, construction technology, site administration, and standard forms of construction contracts. The new skills and knowledge that David
Read moreOur Tenancy Sustainability Team are here to help
Our new tenancy sustainability team are here to help before things get on top of you. They can offer support in many areas: Struggling to pay your rent and bills? Our tenancy sustainability team can help you access benefits you’re eligible for, help you budget, access emergency funding, advise you on any debt you have
Read moreAnnual General Meeting 2019
The Association will hold its Twenty-sixth Annual General Meeting (AGM) at 5.30 p.m. on Wednesday 21 August 2019 at the Gailes Hotel, Irvine. The following documents for the AGM are now available for Members: 1. 25 AGM Minutes Aug18 2. IHA Financial Statements 3. Election Form 2019 4. Statement by Nominee Form 2019 5. Proxy
Read moreHelp when you need it most
We are dedicated to putting our customers’ first every time and that includes adapting our properties when your medical needs change. Mr and Mrs Moore recently benefited from an adaptation to their home at West Doura Court in Kilwinning. Over the past 2 years they have both suffered from health issues which have affected their
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