News & blog

Find out more about what we are up to now.

Garden Equipment Lending Scheme

Following feedback from our customers, we are keen to explore new ways to support tenants and residents to maintain their gardens. We are launching a new Garden Equipment Lending Scheme, to be piloted in Pennyburn from April. Equipment includes a lawnmower, strimmer, hedge trimmer, extension cord and hand tools for weeding and planting. Garden equipment

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Communities and Livelihoods Strategy Survey

Riverside Scotland’s Communities and Livelihoods Strategy will be the Association’s vision on how to deliver services that go above and beyond the traditional housing management service over the next 3 years. It will inform how we support customers and communities through the cost-of-living crisis and ensure that our services are fit for purpose in achieving

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Supporting our customers through Ayrshire College DIY course

We are proud to be supporting tenants to complete an Advanced DIY Carpentry and Joinery course at Ayrshire College. The exciting 8-week practical course helps develop independent DIY skills to maintain and repair your home and save money! Participants learn how to do common household repairs which may otherwise have been expensive to pay someone

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Supporting Customers to Get Online

We are excited to announce that we have partnered up with Connecting Scotland to combat digital exclusion amongst Riverside Scotland customers. We’ll be offering customers the opportunity to borrow IT devices and MiFi devices to gain internet connectivity. Digital exclusion comprises three aspects that are often intertwined. These are: Access – those who are digitally

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Supporting our Customers – Bed Poverty Campaign

The cost-of-living crisis has led to “bed poverty” where families end up sleeping in poor conditions because they are having to prioritise money for food and heating. Bed poverty can look different from family to family. It can include: — broken beds and damaged bedding: families can’t afford to replace or repair unsuitable beds or

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Moving into your Home Survey

We recently wrote out to customers who have moved into a Riverside Scotland home in the last six months for their feedback on their experience. As part of our commitment to continuously improve our services, our tenant-led Service Improvement Group are reviewing our Void Management processes. As part of this, they are looking for feedback

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Board Member Vacancy

  Riverside Scotland houses and supports people in local communities across South West Scotland. It’s an important and dynamic environment, which has seen significant development in the last few years and has, as a Social Housing sector, some interesting challenges. These challenges can be addressed by the right skills and values at Board level, where

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Customer Newsletter Winter 2023

Our Winter newsletter is packed full of useful advice on winter repairs, what to do if you have frozen pipes, a reminder of our repairs timescales as well as condensation, damp and mould advice. We have also included a story on how our affordability officer, Cath Stone is supporting customers as well as contact details

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