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Customer Newsletter Winter 2023

Our Winter newsletter is packed full of useful advice on winter repairs, what to do if you have frozen pipes, a reminder of our repairs timescales as well as condensation, damp and mould advice. We have also included a story on how our affordability officer, Cath Stone is supporting customers as well as contact details

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ECO savings: Dumfries residents to be insulated from potential energy price rises thanks to £1.5m ECO project

Almost 300 Riverside Scotland households in Dumfries will enjoy warmer homes and lower energy bills this autumn and winter thanks to a £1.5m retrofit project. The seven-figure investment has been spent to future proof 294 Riverside Scotland homes so households can benefit from significant energy efficiency upgrades. All the homes receiving the upgrades have an

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Pennyburn Clean Up Success

Our estate in Pennyburn, Kilwinning recently benefitted from a five-figure investment to clean up the area. We organised a two-day event ‘The Big Pennyburn Clean Up’  which was supported by North Ayrshire Council, Cranberry Moss Community Centre, and members of the Pennyburn Tenants and Residents Association. We own just over 500 properties on the estate

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The Big Pennyburn Clean Up

                      Following the success of the one-day skip event we held in Pennyburn last month, we are pleased to announce The Big Pennyburn Clean Up. The Clean Up event will take place over Wednesday 4 October and Thursday 5 October and we’d like tenants in

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Riverside Scotland marks its 30th year at AGM and reflects on a successful year of new services, new homes and enhanced support for customers

Riverside Scotland welcomed members to its Annual General Meeting last week where chair Jim Strang recapped on a successful year as the organisation marked its 30th year. Speaking of how it it is more important than ever to focus on quality – both of its existing homes and its relationship with customers, Jim reflected on

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Value for Money Statement Consultation

Every three years, Riverside Scotland must publish a statement in relation to Value for Money, as outlined in line within the  Scottish Housing Regulator’s Standards of Governance and Financial Management for RSLs (Regulatory Standard 3) . This statement sets out how we plan to achieve Value for Money and considerations we take when trying to manage

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Live in Pennyburn and have rubbish to skip?

We’ve, organised a skip from 12-4pm on Monday 28th August for tenants in Pennyburn to dump any rubbish or household items. White goods will not be accepted. The skip will be in the Cranberry Moss Community Centre car park. Please note if the skip is filled before 4pm we won’t be able to take any

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