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Have your say in our annual rent consultation 2021

Our annual rent consultation has started.  This is your opportunity to have a say in how much rent you pay. This year the rent setting consultation period will run from 1 November 2021 until 29 November 2021. All tenants should now have received our consultation leaflet through the post.   This leaflet provides all of the

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Have your say in our annual rent consultation 2020

Our annual rent consultation has started.  This is your opportunity to have a say in how much rent you pay. This year the rent setting consultation period will run from 7 December 2020 until 11 January 2021. All tenants should now have received our consultation leaflet through the post.   This leaflet provides all of the

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Have your say in our Annual Rent Consultation 2023

Our annual rent consultation is now open.  This consultation closes on Monday 11th December 2023. A copy of our consultation leaflet and a cover letter has been sent by post to all of our customers. We’re setting out three options in the leaflet and asking you to select your preferred proposal by Monday 11th December 2023. With

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Have your say in our Annual Rent Consultation 2022

Our annual rent consultation is now open.  This consultation closes on Tuesday 3rd January 2023. A copy of our consultation leaflet and a cover letter has been sent by post to all of our customers. You’ve probably heard that between now and the end of March 2023, all rents – for social housing tenants and for

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Local Drop Ins Summer 2023

            Our tenant partners will be holding regular drop in ‘surgeries’ in our areas.  If you have anything you need to talk to them about or need their help with, just come along to one of these. Irvine 10am – 12pm Fullarton Connexions, Church St, Irvine, KA12 8PE. Thursday 27th July,

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Local Drop Ins Spring 2023

We wrote out to customers last week introducing and providing contact details for our ten new tenant partners – a local, single point of contact for customers. Our tenant partners will be holding regular drop in ‘surgeries’ in our areas.  If you have anything you need to talk to them about or need their help

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Tenant Board Member Recruitment January 2022

We’re currently looking for a Tenant Member to join our Board. We are keen to add to our skill base a tenant of the Association to enable the customer’s views at the very heart of our decision-making. If you would like more information, you can find our recruitment pack here. Closing date is Monday 31

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Word on the Street Customer Update: March 2024

Our latest customer update looks at our planned works programme for 24/25 and includes a reminder of our repairs timescales. We also provide guidance on moving over from legacy benefits to Universal Credit and how and when to apply. Word on the Street – issue 4

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Word on the Street Customer Update: February 2024

Our latest customer update highlights just some of the support and services we have available to customers including help to get online with our digital device lending scheme, access to beds and bedding and how we can support tenants experiencing domestic abuse in their home. Word on the Street Customer Update – Issue 3

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