13 November 2026

Microsoft outage

Riverside news News article

Update 13:30, 13 November 2025

We have received some positive news, with Microsoft reporting improvements to its services following global disruption.

Our services are beginning to return to normal, and we are seeing improvements in the availability of our systems and email services.  However; recovery may take some time, and you may still experience delays or disruption while everything returns to normal.

During this period, please be aware that:

• Emails and automated messages may be delayed or arrive later than expected.
• If you receive an email that seems unusual or unexpected, please take care before clicking links or opening attachment
• If you need to contact us urgently, please call 0345 112 6600.
• If you have an emergency repair, please call to report it.
• This isn't a security issue and no customer information has been affected.