News & blog

Find out more about what we are up to now.

New Customer Care Policy and Leaflet

Our brand new Customer Care Policy was created with input from our customers and designed to make every interaction with us clearer, easier, and more supportive. Our commitment is simple: to treat every customer with fairness, respect, and understanding — every time you contact us. What’s New? Our policy sets out what you can expect

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Riverside Scotland Announces Two Apprenticeships During Scottish Apprenticeship Week

Riverside Scotland is proud to announce the funding of two new apprenticeship opportunities—one in Housing and one in Business Administration —as part of its ongoing commitment to developing future talent and supporting meaningful career pathways. The roles, in partnership with training providers, will offer hands‑on experience, professional development, and the chance to build a long‑term

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Dog Fouling

Dog fouling is not only unpleasant—it’s a health hazard and a nuisance that affects everyone in the community. At Riverside Scotland, we’re committed to maintaining clean, safe, and welcoming neighbourhoods, and we need your help to tackle this issue. Recently our team has noticed increased occurrences of dog fouling across our estates. Dog mess left

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Annual Toy Campaign Brings Christmas Joy to Riverside Scotland Families

  For the third consecutive year, Riverside Scotland has brought festive cheer to families across Ayrshire and Dumfries & Galloway with its Christmas Toy Campaign. Working in partnership with colleagues and contractors including Union Technical and Bell Group, the initiative ensures that every child living in a Riverside Scotland home has something special to unwrap

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First Pennyburn Retrofit Project Complete – Riverside Scotland Customers Set for a Cosy Christmas

Riverside Scotland is delighted to announce the successful completion of its first major retrofit project in Pennyburn, Kilwinning, just in time for Christmas. The works delivered in partnership with Glasgow-based energy services firm Union Technical, have transformed 30 homes within the community, enhancing comfort, sustainability, and energy efficiency. The project, which began earlier this year,

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Have your say in our Annual Rent Consultation

Our annual rent consultation is now open.  We have extended the consultation closing date to Monday 5 January 2026, allowing for seasonal postal delays and the Christmas holiday period. A copy of our consultation leaflet and a cover letter has been sent by post to all tenants. This year’s rent consultation is different to previous

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Celebrating the Outstanding Work and Dedication of our Housing First for Families Team

We’re delighted to recognise Housing First for Families Officers, Amanda Robinson and Emma Ward for proudly representing Riverside Scotland at the recent Homeless Network Scotland Conference. We nominated them for the Heart of Support Awards, which honour outstanding work supporting people during the housing emergency. While they weren’t shortlisted this year, their impact didn’t go

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Double Awards Win for Riverside Scotland at CIH Scotland Excellence Awards

Riverside Scotland is celebrating a double success after winning two prestigious awards at the Chartered Institute of Scotland Excellence Awards, held at the DoubleTree by Hilton Glasgow Central on Friday, 14 November 2025. The awards shine a spotlight on the remarkable teams and dedicated professionals who deliver vital services and support to communities across the

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Spooktacular Fun at Hawthorn Place’s Newly Refurbished Communal Area

Residents at Hawthorn Place Retirement Living complex in Kilwinning were treated to a frightfully fun afternoon last week as they celebrated Halloween in style in their newly refurbished communal area. The event was a fantastic opportunity for residents to come together with West Doura Court retirement living residents and enjoy the refreshed space, which was

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