Information about Riverside Scotland, who we are, where to find us, how to contact us, how we are managed and our external relations.

Descriptions of who we are:

• Purpose
• Vision
• Values
• Corporate objectives
• Area(s) of operation
• Key activities: strategic/corporate plan(s)
• Business Plan (or summary)

Location and opening arrangements:

• Address
• Telephone number
• Email address – general enquiries
• Opening times
• General contact details
• Contact details for making a complaint

Information relating to Freedom of Information:

• Publication Scheme and Guide to Information
• Charging Schedule for Published Information
• Contact details and advice on making an FOI request
• Freedom of Information policies and procedures
• Charging Schedule for environmental information provided in response to requests made under EIRs

About our Board:

• List of Board members
  • Names
  • When they became a Board member
  • Professional biographical details
  • Office-bearing responsibilities
  • When they became an office-bearer
• Description of the role of the Board
  • Governance structure chart (including Audit & Risk Committee and Working Groups);
  • Remits for Board and Audit & Risk Committee
• How to become part of the Board
• Declaration of Interest Register

About our staff:

• List of senior management team, including professional biography and contact details
• Organisational structure

Governance Documents and Corporate Policies:

• Rules
• Standing Orders
• Membership Policy
• Code of Conduct for Employees
• Code of Conduct for Board and Committee Members
• Equality, Diversity and Inclusion Policy
• Health, Safety and Environment Policy
• Environmental Sustainability Policy 
• Entitlements, Payments and Benefits Policy

Relationship with Regulators:

• Engagement plan with Scottish Housing Regulator
• Assurance Statement
• Annual Return on Charter Submission to SHR
• Financial Returns to SHR
• Landlord Report
• Internal and External Audit arrangements

Group details:

Details of our parent and subsidiary organisations

Riverside Scotland is a trading name of Irvine Housing Association and  is a subsidiary of The Riverside Group Limited (TRGL). TRGL’s parental status is achieved through Riverside Scotland’s Rules with provide for TRGL to have a Parental Share in Riverside Scotland. The Parental Share gives additional powers to TRGL beyond those of any other shareholding member. The specific power, that creates the subsidiary status, is to appoint and dismiss the Board of Riverside Scotland.

The relationship between Riverside Scotland and TRGL is further detailed in the Constitutional Partnership Agreement between the organisations which was made in October 2011.

Riverside Scotland has one subsidiary, Thistle Housing Services Limited (THSL). Riverside Scotland is the only shareholder of THSL. THSL does not currently trade.

Key Partnerships:

• Strategic agreements with other organisations
  • Common Allocation Policies with:
    • North Ayrshire
    • SEARCH
    • Homes 4D&G