When Cath, our Affordability Officer visited a couple whose Housing Benefit had stopped due to an annual income review, she quickly realised there was more support they could access. During the visit, Cath discovered both tenants had significant health issues and were eligible for disability benefits.

She helped them complete the necessary applications, resulting in enhanced disability benefits of £110.40 per week each. Cath didn’t stop there—she also applied for Carer’s and Severe Disability Premiums, which led to the
couple receiving over £140 per week in Pension Credit, and full Housing Benefit reinstated.

This life-changing support has allowed the couple to live more comfortably, including getting help for their garden and cleaning—tasks they were struggling with. Plus, with Pension Credit, they now qualify for additional benefits like Winter Fuel Payments, Council Tax Discounts, and help with NHS dental treatment and glasses.

If you’re struggling financially or unsure what you’re entitled to please get in touch —we’re here to help.

Could you benefit from a benefit check with Cath? Here’s a quick guide to the process.

Initial Assessment: Cath will gather information about your current financial situation, including income, savings, and any existing benefits you receive.

Eligibility Check: Cath will determine if you are eligible for Housing Benefit or Universal Credit, depending on your circumstances. Housing Benefit is being phased out and replaced by Universal Credit, but some people may still qualify for Housing Benefit, such as those in supported, sheltered, or temporary housing.

Documentation: You will need to provide various documents, such as proof of income, identification, and details of your housing costs. This helps verify your eligibility and the amount of benefit you can receive.

Calculation and Application: Cath will calculate the amount of benefit you are entitled to based on your financial information and housing costs. This may include rent, service charges, and other housing-related expenses. Cath will apply for the benefit on your behalf.

Notification: You will be informed of the outcome of the benefit check, including the amount of benefit you will receive and how it will be paid.

Ongoing Support: Cath may offer ongoing support to ensure you continue to receive the correct amount of benefit. This includes helping you report any changes in your circumstances that could affect your benefit entitlement. This process helps ensure that you receive the financial support you need to cover your housing costs and maintain your tenancy

If you would like to get in touch for a free benefit check, please call Cath direct on 07974 751 084