If you’re a Riverside resident
and you want to make an enquiry, you’re in the right place.

FAQs

Not sure which way to contact us or just need some information? Check out our FAQs.

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General enquiries

Do you have a general question or some feedback you’d like to share with us?

Fill in our enquiry form

Complaints process

Things go wrong now and again. Our team will help resolve your issue and put things right.

Tell me more

Tenant Partner

Need to contact your tenant partner or contact a Riverside Scotland repairs contractor?

Take me there

Ask our customer service team

Our customer service team are on hand to help you in several different ways.
If you have an emergency, then call us immediately on 0345 112 6600 otherwise choose one of these options.

Log in to My Riverside
Use your account to check your balance, make a payment or update your details

24/7

Chat with us
Instant support for repairs, rent, home search, and damp and mould.

Monday to Friday
10am-2pm

Email our team
Send an email across to our team if you prefer and we will be in touch to assist.

24/7


Call us
Speak to our team for dedicated support. You can call us round the clock on 0345 112 6600

24/7

 

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