Customer feedback

Make a complaint Tell us when things have gone well

Make a complaint

Please find our form below

Complaints form

Full name * REQUIRED
Email address * REQUIRED
Preferred contact number * REQUIRED
* REQUIRED
Address Postcode
How would you like us to contact you? * REQUIRED
- Letter
- Email
- Phone
Is this an existing complaint? * REQUIRED
- Yes
- No
If yes, please provide your reference number below
What happened? (Please tell us in as much details as you can) * REQUIRED
What do you think we should do to put this right? * REQUIRED
Consent * REQUIRED
- I confirm I have read and understand Riverside's Privacy Policy

Our Complaints Procedure

At Riverside Scotland, our customers are at the heart of what we do and we are committed to delivering a high quality service. Read more about our complaint procedure to get things right when things go wrong.

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Customer feedback

Please find our form below

Complaints form

Our Complaints Procedure

You will need the following details to report a nuisance: