Make a difference

Customer Panel


We’re working hard to develop our digital services and provide our customers with the opportunity to engage with and be involved in key decision making online.

We are now looking to recruit to our new Customer Panel. The panel is for customers who want to have their say on our services and how we deliver them. Customers registered on the panel will be given opportunities to influence and comment on key policies in a way which suits them. We will use a variety of methods to interact with the panel, for example, formal consultation events, short online surveys and quick polls, and small focus groups.

It will be for each panel member to decide what activities they participate in and how much time they give.

By using this approach we hope to obtain feedback that is more representative of our customers’ views.


Each time we carry out a survey we will add the results here for you to view.  We will use the feedback to implement actions that we will take forward to make a difference.

You can access the latest results below.

Customer Panel Surveys

How to sign-up to the Customer Panel

Register your details today and wait for the first survey to appear in your mailbox.